Orders received before 1pm Monday - Friday are generally shipped the same day, excluding Public Holidays.
Orders are shipped Express at no extra charge... because snail mail is no fun for anyone :-)
$9.95 Flat Rate or Free Delivery over $99 (within Australia)
Delivery is a Flat Rate of just $9.95 per order or Free for all orders over $99, plus other specially selected products.
International delivery is available at cost. Please contact us for options to your area.
Toll Priority Express Courier - 2-3 days
Our preferred carrier, as parcels can be delivered from our rural location in Tasmania to most areas within Australia within 2 business days.
Parcels are given an 'Authority to Leave' if you are not home, so you don't need to arrange redelivery.
You can leave comments at checkout to let them know where the safest place to leave it is.
Australia Post Express + PO Box - 2-4 days
Faster than standard mail, but usually not as quick as our courier.
Delivery can take between 2-4 business days, depending on your location.
Australia Post is a safe option if you don't wish for your parcel to be left if you are not home. Most parcels are redirected to your Local Post Office and a card left for you to collect at a later time.
Parcels for PO Box Address's are all sent Express Post and can not be sent with our courier.
Urgent & Guaranteed Delivery
Our orders are usually sent and delivered super fast, however delays can happen with or without warning.
If you need your order urgently (within 2-3 days) and are relying on us to get it to you on time, please contact us before ordering or leave a comment on your order. We'll get in touch asap to confirm delivery details and the best option to ensure on time delivery, or to let you know of any known delays so other arrangements can be made.
Returns & Exchanges
We accept all product returns for refund or exchange (for any reason) within 60 days of purchase.
Please be mindful that returned products will be resold, and therefore must be returned in brand new condition, unused, unworn and with all original tags and product packaging.
Return shipping is at the buyer's cost (except for faulty items), and in the case of an exchange, $9.95 delivery for the new item is also due.
For returns that included Free Delivery in the original sale, a $9.95 restocking fee applies and will be deducted from the refund amount before processing.
To request a Refund or Exchange please Contact Us